Webhook communications

Webhook is a mechanism used to notify external SaaS services or partner systems on the outcome of asynchronous actions, completed at a later time and not directly in response to a previous/synchronous request.

Effective implementation is a mixture of an:

  • Application user interfaces to register the consumer’s interest to consume a webhook.

  • Asynchronous communication implementation to capture events.

  • Synchronous communication implementation to post the webhook update.

With Neptune DXP able to provide all three modes of operation, you can implement webhooks to provide a modern update mechanism to external parties.