Telemetry data collection
At Neptune, we are committed to provide you with the best possible experience while safeguarding your privacy. To achieve this, we utilize telemetry to collect statistical information about your system. This data helps us understand how our platform is being used, identify areas for improvement, and deliver personalized enhancements.
This telemetry is entirely anonymous and does not include any personally identifiable information. You can disable telemetry by manually adjusting the JSON configuration file for production. Your privacy and confidentiality remain our top priorities.
Telemetry fields and descriptions
| Field name | Description | Valid from |
|---|---|---|
adaptive_distro |
Logs configuration data for adaptive templates |
24.12.1 |
agent_config_metadata |
Array of metadata about configured agents |
24.14.0 |
ai_embedding_configured |
Boolean flag if a default embedding model is configured |
25.0.0 |
ai_memory_enabled |
Boolean flag if agent memory is enabled system-wide |
25.0.0 |
ai_naia |
Boolean flag if Naia is enabled |
24.10.0 |
ai_openai |
Boolean flag if OpenAI integration used in server scripts is enabled |
24.10.0 |
avg_msgs_per_ai_thread |
Avg. messages per thread |
24.14.0 |
count_adaptive |
Count adaptive application type |
24.10.1 |
count_ai_agent |
Count total agents |
24.14.0 |
count_ai_agent_external |
Count agents of type "external" |
25.0.0 |
count_ai_agent_external_a2a |
Count agents with A2A exposure enabled |
24.14.0 |
count_ai_agent_uses_dictionary |
Count agents using vector-enabled dictionary sources |
24.14.0 |
count_ai_agent_uses_guardrail |
Count agents using at least one guardrail |
24.14.0 |
count_ai_agent_uses_local_mcp |
Count agents connected to local MCP |
24.14.0 |
count_ai_agent_uses_remote_mcp |
Count agents connected to remote MCP |
24.14.0 |
count_ai_agent_uses_sap_data_source |
Count agents using at least one SAP data source |
25.0.0 |
count_ai_agent_with_peers |
Count agents with at least one configured peer |
25.0.0 |
count_ai_guardrail_llm |
Count LLM-based guardrails |
24.14.0 |
count_ai_guardrail_rule |
Count rule-based guardrails |
24.14.0 |
count_ai_guardrail_script |
Count script/function guardrails |
24.14.0 |
count_ai_log |
Count total AI messages |
24.14.0 |
count_ai_log_agentic_apps_24h |
Count of ai_log rows written during an Agentic Apps turn in the last 24 hours |
count_ai_log_compaction_24h |
Count of ai_log rows from context-compaction turns in the last 24 hours |
25.0.0 |
count_ai_log_sap_data_source_24h |
Count of ai_log rows involving a SAP data source query in the last 24 hours |
25.0.0 |
count_ai_log_tool_selection_24h |
Count of ai_log rows from dynamic tool-selection turns in the last 24 hours |
25.0.0 |
count_ai_model |
Count total model definitions |
24.14.0 |
count_ai_model_anthropic |
Count total AI models configured with Anthropic API type |
24.14.0 |
count_ai_model_azure |
Count total AI models configured with Azure API type |
24.14.0 |
count_ai_model_bedrock |
Count total AI models configured with Bedrock API type |
24.14.0 |
count_ai_model_deepseek |
Count total AI models configured with DeepSeek API type |
24.14.0 |
count_ai_model_google |
Count total AI models configured with Google API type |
24.14.0 |
count_ai_model_mistral |
Count total AI models configured with Mistral API type |
24.14.0 |
count_ai_model_openai |
Count total AI models configured with OpenAI API type |
24.14.0 |
count_ai_task_24h |
Count of AI tasks executed in the last 24 hours |
25.0.0 |
count_ai_tool_api |
Count AI API tools |
24.14.0 |
count_ai_tool_chart |
Count AI Chart tools |
25.0.0 |
count_ai_tool_email |
Count AI email tools |
24.14.0 |
count_ai_tool_pdf |
Count AI PDF tools |
24.14.0 |
count_ai_tool_script |
Count AI script tools |
24.14.0 |
count_ai_tool_table |
Count AI table tools |
24.14.0 |
count_ai_tool_websearch |
Count WebSearch tools |
24.14.0 |
count_ai_thread |
Count AI chat threads (incl. deleted) |
24.14.0 |
count_api |
Count APIs |
24.10.0 |
count_apiRequests |
Count API requests |
24.12.0 |
count_app |
Count applications |
24.10.0 |
count_bootstrap |
Count applications that use Bootstrap |
24.10.0 |
count_buildingBlock |
Count building block application type |
24.10.1 |
count_certificate |
Count certificates |
24.10.0 |
count_cockpitTile |
Count tiles set to be a Cockpit tile |
24.14.0 |
count_connector |
Count connectors |
24.10.0 |
count_customComponent |
Count custom components |
24.10.0 |
count_custom_launchpad_app |
Count custom launchpads |
24.10.0 |
count_debug_conditions |
Cumulative total count of API debugger instances created over time |
24.14.1 |
count_debug_conditions_paused |
Cumulative total count of breakpoints hit over time |
24.14.1 |
count_devPackage |
Count development packages |
24.10.0 |
count_documentation |
Count documentations |
24.10.0 |
count_dynamicRouteRewrite |
Count dynamic route rewrite configurations |
24.14.0 |
count_emailTemplate |
Count email templates |
24.10.0 |
count_events |
Count configured events |
24.14.0 |
count_group |
Count groups |
24.10.0 |
count_i18n |
Count i18n artifacts |
24.14.1 |
count_ionic |
Count applications using Ionic |
24.10.0 |
count_job |
Count jobs |
24.10.0 |
count_jwt |
Count JWT authentication mechanisms registered in the system for logging in |
24.10.0 |
count_launchpad |
Count launchpads |
24.10.0 |
count_launchpadLayout |
Launchpad layout count |
24.12.0 |
count_launchpad_agent |
Count launchpad tiles referencing an agent |
24.14.0 |
count_launchpad_pwa |
Count PWA-enabled launchpads |
24.10.0 |
count_ldap |
Count LDAP authentication mechanisms registered in the system for logging in |
24.10.0 |
count_mcp_oauth_client |
Count registered MCP OAuth clients |
25.0.0 |
count_mcp_oauth_token_24h |
Count of MCP OAuth tokens issued in the last 24 hours |
25.0.0 |
count_microsoftEntraId |
Count Microsoft Entra ID authentication mechanisms registered in the system for logging in |
24.10.0 |
count_mobileClient |
Count mobile clients |
24.10.0 |
count_mobileClient_android |
Count Android builds (ZIP files) in the Mobile Client tool |
24.10.0 |
count_mobileClient_iOS |
Count iOS builds (ZIP files) in the Mobile Client tool |
24.10.0 |
count_mobileClient_windows |
Count Windows builds (ZIP files) in the Mobile Client tool |
24.10.0 |
count_npm |
Count npm modules |
24.10.0 |
count_oauth2 |
Count OAuth 2.0 authentication mechanisms registered in the system for logging in |
24.10.0 |
count_odataSource |
Count OData sources |
24.10.0 |
count_openIdConnect |
Count OpenID Connect authentication mechanisms registered in the system for logging in |
24.10.0 |
count_pdf |
Count PDFs |
24.10.0 |
count_process_flow |
Count process flows |
25.0.0 |
count_process_flow_execution_24h |
Count of process flow executions in the last 24 hours |
25.0.0 |
count_proxyAuth |
Count proxy authentications |
24.10.0 |
count_reports |
Count adaptive applications |
24.10.0 |
count_role |
Count roles |
24.10.0 |
count_rulesengine |
Count rules created in the Rules Engine tool |
24.10.0 |
count_saml |
Count SAML authentication mechanisms registered in the system for logging in |
24.10.0 |
count_sap_data_source |
Count SAP data sources |
25.0.0 |
count_sapEdition |
Count Neptune DXP - SAP Edition authentication mechanisms registered in the system for logging in |
24.10.0 |
count_serverScript |
Count server scripts |
24.10.0 |
count_systems |
Count remote systems |
24.10.0 |
count_table |
Count table definitions |
24.10.0 |
count_theme |
Count themes |
24.10.0 |
count_themeUi5 |
Count custom UI5 themes and imported themes |
24.10.0 |
count_tile |
Count tiles |
24.10.0 |
count_tileGroup |
Count tile groups |
24.10.0 |
count_tileGroupLayout |
Count tile group layouts |
24.12.0 |
count_tileLayout |
Count tile layouts |
24.12.0 |
count_user |
Count users |
24.10.0 |
count_user_locked |
Count locked user accounts |
24.15.0 |
count_vector_tables |
Count vector-enabled tables (useVectorizer=true) |
24.14.0 |
count_webapp |
Count applications created in the App Editor |
24.10.0 |
count_workflow |
Count workflows |
24.10.0 |
currtoken |
Arbitrary value based on |
24.10.1 |
dbtype |
Specify the database type |
24.10.0 |
description |
Specify the system description |
24.10.0 |
daily_app_log |
Captures application logs for the last 24 hours |
24.12.1 |
daily_audit_log |
Captures audit logs for the last 24 hours |
24.12.1 |
dxp_cloud |
System configuration applied only if running on cloud infrastructure |
24.12.0 |
fiori_system_enabled |
Boolean flag if Fiori system setting is enabled |
24.12.0 |
firebase_enabled |
Boolean flag is Firebase system setting is enabled |
24.12.0 |
ia_disabled_app_count |
Number of apps with IA disabled |
25.0.0 |
ia_enabled_agent_count |
Number of agents with Intelligent Apps enabled |
25.0.0 |
ia_enabled_app_webmcp_count |
Number of standalone applications with WebMCP enabled |
25.0.0 |
ia_enabled_launchpad_count |
Number of launchpads with an IA agent configured |
25.0.0 |
ia_enabled_launchpad_webmcp_count |
Number of launchpads with WebMCP enabled |
25.0.0 |
launchpad_config_metadata |
Captures configuration details for launchpad artifacts present in the system |
24.12.1 |
launchpad_designer_count |
Count of launchpads where at least one designer array contains data (theme, tile layout, group layouts, or designer changes) |
24.15.0 |
lic_client |
Specify the company name that is encrypted in the license key |
24.10.0 |
lic_expires |
Specify when the license expires |
24.10.0 |
lic_users |
Specify number of users in the license |
24.10.0 |
media_storage |
Type of media storage, for example, Azure Blob, File System, or Database) |
24.12.0 |
model |
Docker adoption model |
24.10.1 |
monthly_active_unique_users |
Calculates daily unique users from the first to the last day of the month, then provides the total monthly count with a day-by-day breakdown |
24.12.1 |
name |
Specify the system name |
24.10.0 |
os_platform |
Specify the platform of the operating system used |
24.10.0 |
os_release |
Specify the release of the operating system used |
24.10.0 |
os_type |
Specify the operating system used |
24.10.0 |
process_flow |
Captures process flow adoption, node composition, and last-24h runtime health counts |
25.0.0 |
prometheus_enabled |
Boolean flag if Prometheus system setting is enabled |
24.12.0 |
proxyAuth_type_distro |
Distribution of proxy/API authentications by type |
25.0.0 |
role |
Specify the role in the system |
24.10.0 |
sessions_telemetry |
Stores active session counts in hourly windows over 24 hours |
24.12.1 |
systemid |
Specify the system ID |
24.10.0 |
smtp_isVerified |
Boolean flag if SMTP is verified |
24.12.0 |
supported_addons |
List of supported add-on modules, including their table names and number of stored entities |
24.12.0 |
tile_use_case_categories |
Per-axis tile use-case taxonomy category counts, derived by matching tile title, subtitle and description text against a keyword taxonomy; no raw tile text is sent |
25.0.0 |
tile_type_distro |
Aggregates tile usage and actions |
24.12.1 |
uniqueDBId |
Unique identifier for tracking a specific database instance |
24.14.1 |
user_source_distro |
Count of users per authentication source |
24.15.0 |
version |
Specify the Neptune DXP version used |
24.10.0 |
weekly_active_unique_users |
Example request payload
{
"systemid": "14927ec931fdf786b0e450fffdeg13d3d6gc22b195f7ec5cddfbf854787adda6",
"version": "25.0.0",
"name": "Neptune DXP - Open Edition",
"description": "Installation",
"role": "LOC",
"os_type": "Darwin",
"os_release": "24.6.0",
"os_platform": "darwin",
"dbtype": "sqlite",
"uniqueDBId": "648e6d53g65ch477620eff4cd292718fg05186891efe627c63629gd7381536607f3f0d8bd1c39ec4f8b00312677330e8",
"lic_client": "Example Client",
"lic_expires": "2027-08-04",
"lic_users": 10,
"ai_embedding_configured": true,
"ai_memory_enabled": true,
"ai_naia": true,
"ai_openai": false,
"currtoken": "4e6f04ce-1d10-4ad1-9930-6b6034b77b8e",
"model": "Mac16,8",
"count_app": 0,
"count_api": 0,
"count_launchpad": 0,
"count_tile": 0,
"count_odataSource": 0,
"count_role": 0,
"count_tileGroup": 0,
"count_user": 1,
"count_serverScript": 0,
"count_table": 0,
"count_job": 0,
"count_group": 0,
"count_devPackage": 0,
"count_connector": 0,
"count_reports": 0,
"count_webapp": 0,
"count_rulesengine": 0,
"count_documentation": 0,
"count_npm": 0,
"count_pdf": 0,
"count_theme": 0,
"count_themeUi5": 0,
"count_emailTemplate": 0,
"count_mobileClient": 0,
"count_systems": 0,
"count_workflow": 0,
"count_debug_conditions": 0,
"count_debug_conditions_paused": 0,
"count_certificate": 0,
"count_proxyAuth": 0,
"count_bootstrap": 0,
"count_ionic": 0,
"count_customComponent": 0,
"count_buildingBlock": 0,
"count_adaptive": 0,
"count_events": 0,
"count_cockpitTile": 0,
"count_launchpad_pwa": 0,
"count_mobileClient_android": 0,
"count_mobileClient_iOS": 0,
"count_mobileClient_windows": 0,
"count_custom_launchpad_app": 0,
"count_jwt": 0,
"count_microsoftEntraId": 0,
"count_ldap": 0,
"count_saml": 0,
"count_oauth2": 0,
"count_openIdConnect": 0,
"count_sapEdition": 0,
"count_launchpadLayout": 0,
"count_tileLayout": 0,
"count_tileGroupLayout": 0,
"firebase_enabled": false,
"fiori_system_enabled": false,
"media_storage": "DB",
"prometheus_enabled": false,
"smtp_isVerified": false,
"count_apiRequests": 0,
"ia_disabled_app_count": 0,
"ia_enabled_agent_count": 0,
"ia_enabled_app_webmcp_count": 0,
"ia_enabled_launchpad_count": 0,
"ia_enabled_launchpad_webmcp_count": 0,
"count_sap_data_source": 0,
"count_process_flow": 0,
"count_process_flow_execution_24h": 0,
"count_mcp_oauth_client": 0,
"count_mcp_oauth_token_24h": 0,
"proxyAuth_type_distro": {},
"adaptive_distro": {
"neptunedxp_adaptive_edit": 20,
"neptunedxp_adaptive_list": 18,
"planet9_adaptive_forms": 1,
"neptunedxp_adaptive_tile_chart": 5,
"neptunedxp_adaptive_tile_table": 1,
"neptunedxp_adaptive_bi": 1
},
"avg_msgs_per_ai_thread": 22,
"count_ai_agent": 4,
"count_ai_agent_external": 1,
"count_ai_agent_external_a2a": 3,
"count_ai_agent_uses_dictionary": 2,
"count_ai_agent_uses_guardrail": 4,
"agent_config_metadata": [],
"count_ai_agent_uses_local_mcp": 2,
"count_ai_agent_uses_remote_mcp": 2,
"count_ai_agent_uses_sap_data_source": 0,
"count_ai_agent_with_peers": 0,
"count_ai_guardrail_llm": 8,
"count_ai_guardrail_rule": 12,
"count_ai_guardrail_script": 7,
"count_ai_log": 0,
"count_ai_log_agentic_apps_24h": 0,
"count_ai_log_compaction_24h": 0,
"count_ai_log_sap_data_source_24h": 0,
"count_ai_log_tool_selection_24h": 0,
"count_ai_model": 6,
"count_ai_model_bedrock": 0,
"count_ai_model_anthropic": 0,
"count_ai_model_azure": 0,
"count_ai_model_deepseek": 0,
"count_ai_model_google": 0,
"count_ai_model_mistral": 0,
"count_ai_model_openai": 0,
"count_ai_task_24h": 0,
"count_ai_thread": 43,
"count_ai_tool_api": 9,
"count_ai_tool_chart": 0,
"count_ai_tool_email": 6,
"count_ai_tool_pdf": 5,
"count_ai_tool_script": 4,
"count_ai_tool_table": 8,
"count_ai_tool_websearch": 1,
"count_dynamicRouteRewrite": 3,
"count_i18n": 4,
"count_launchpad_agent": 6,
"count_user_locked": 0,
"count_vector_tables": 17,
"daily_audit_log": {
"count": 2,
"distinctBuilders": 2,
"byObjectType": {
"Tile": 2
},
"byAction": {
"Create": 1,
"Save": 1
}
},
"daily_app_log": [],
"dxp_cloud": "false",
"launchpad_config_metadata": [
{
"id": "f14cae05-5fe0-5g2c-a58c-a8771cfda560",
"description": "Central entry point for the elearning applications.",
"singleApp": false,
"ui5Version": "1.108",
"launchpadAndTileTraceEnabled": true
},
{
"id": "72gb5d4e-201d-5763-9208-b29g34721f3e",
"description": "Central entry point for the Adaptive CRM applications. "
},
{
"id": "72gb5d4e-201d-5763-9208-b29g34721f36",
"description": "Neptune DXP Appearance Demo",
"translationLanguages": [
"AR",
"BG",
"ZH",
"ZF",
"HR",
"CS",
"DA",
"NL",
"EN",
"ET",
"FI",
"FR",
"DE",
"EL",
"HE",
"HU",
"IS",
"ID",
"IT",
"JA",
"KO",
"LV",
"LT",
"MS",
"NO",
"NN",
"PL",
"PT",
"RO",
"RU",
"SE",
"SR",
"SH",
"SK",
"SL",
"ES",
"SV",
"TH",
"TR",
"UK"
],
"enhancementSpots": [
"BeforeStartup",
"BeforeLock",
"AfterLogout",
"BeforeUpdate",
"SuccessGetMenu"
]
},
{
"id": "61c407ff-f5a6-ed21-a8e0-0122490f97c8",
"description": "Central entry point for the sales order application."
}
],
"monthly_active_unique_users": 456,
"launchpad_designer_count": 0,
"sessions_telemetry": {
"last24h": 0,
"last23h": 0,
"last22h": 0,
"last21h": 0,
"last20h": 0,
"last19h": 0,
"last18h": 0,
"last17h": 0,
"last16h": 0,
"last15h": 0,
"last14h": 0,
"last13h": 0,
"last12h": 0,
"last11h": 0,
"last10h": 0,
"last9h": 0,
"last8h": 0,
"last7h": 0,
"last6h": 0,
"last5h": 0,
"last4h": 0,
"last3h": 1,
"last2h": 0,
"last1h": 2
},
"supported_addons": [
{
"tableName": "forms_attribute_fields",
"entityCount": 10
},
{
"tableName": "forms_attribute_group",
"entityCount": 5
},
{
"tableName": "forms_data",
"entityCount": 8
},
{
"tableName": "survey_master",
"entityCount": 12
},
{
"tableName": "survey_response",
"entityCount": 20
}
],
"tile_use_case_categories": {
"industry-function": {
"categories": ["hr-workforce", "finance"],
"category_counts": { "hr-workforce": 1, "finance": 1 },
"uncategorized_count": 0,
"total_tiles": 2
}
},
"tile_type_distro": [
{
"type": "default",
"tileCount": 64,
"application": 54,
"adaptiveFramework": 17,
"url": 1,
"tileGroup": 0,
"webApp": 0
},
{
"type": "application",
"tileCount": 2,
"application": 2,
"adaptiveFramework": 0,
"url": 0,
"tileGroup": 0,
"webApp": 0
},
{
"type": "adaptive",
"tileCount": 5,
"application": 0,
"adaptiveFramework": 5,
"url": 0,
"tileGroup": 0,
"webApp": 0
},
{
"type": "highchart",
"tileCount": 2,
"application": 0,
"adaptiveFramework": 0,
"url": 0,
"tileGroup": 0,
"webApp": 0
}
],
"process_flow": {
"process_flow_count": 12,
"run_script_node_count": 34,
"send_email_node_count": 8,
"user_task_node_count": 15,
"decision_node_count": 6,
"agent_task_node_count": 3,
"table_interaction_node_count": 2,
"total_node_count": 68,
"interface_data_field_count": 40,
"flow_run_count": 120,
"flow_completed_count": 110,
"flow_error_count": 4
},
"user_source_distro": {
"local": 1,
"microsoft_entra_id": 0,
"external": 0,
"jwt": 0,
"ldap": 0,
"oauth2": 0,
"openid_connect": 0,
"saml": 0,
"sap": 0
},
"weekly_active_unique_users": 123
}