Remove your license
To make your license available for a different installation, you have to remove it from the system the license is currently activated for. You can remove your license within the System Settings of the instance or via the Neptune DXP Portal.
Procedure
Remove your license within the System Settings
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In the Cockpit, go to System Settings.
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Select the License tab.
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Select Edit.
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Select Remove License and confirm the warning by selecting Yes, continue!.
Result: The server restarts and deactivates the license.
To make sure the license removal is fully completed, wait until the System Settings tool is reloaded.
Remove your license via Neptune DXP Portal
Removing your license via Neptune DXP Portal depends on the license type.
If you have a trial license, do the following:
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In Neptune DXP Portal, go to Your Account.
The Your Account dialog opens.
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In the Trial License Details for Customer ID section, locate the trial license and select (Detach License).
Result: The server restarts and deactivates the license.
If you have an active online customer license, do the following:
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In Neptune DXP Portal, go to Account Assignment.
Result: The My Accounts page opens.
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Select the account for the installation for which you want to remove the license.
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In License Management → License Details, select the installation for which you want to remove the license.
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Remove the license by selecting (Detach License).
Result: The server restarts and deactivates the license.