Add a new substitution

In this topic, you learn how to add a new subsitution for an approver.


  • There are no prerequisites.


  1. In the Cockpit, go to Workflow and click Substitutions.

  2. Click Add.

    Result: A new window opens.

    workflow substitutions add
  3. In Username, select the user you want to be replaced.

  4. In Substitute, select the username you want to receive the inbox item instead.

  5. In From-to, select the timespan for the substitution.

  6. Toggle the Activate switch.

  7. Click Save.


  • You have added a new substitution.